Crew Chiefs Help Focus On-Site Restoration Work

Many levels of our personnel engage with customers after a loss. The Crew Chief position is crucial in empathizing with our customers about their situation and explaining the work to come.

A Team Randolph Crew Chief like Kelvin Valentine is one of our first boots on the ground after an emergency. With the disaster so fresh in customers' minds, part of the process is helping to provide comfort for the traumatic experience and inspire confidence in the work. You, the customer, are always the earliest priority for our responding restoration team.

When the customer knows what to expect and team members like Kelvin have gathered necessary on-site data, we can create a detailed and custom restoration plan with the rest of the field technician team to get work started. We are the most trusted name in restoration and reconstruction in Connecticut for a reason.